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Xpu Ha
Barcelo Maya Palace
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Check rooms and rates
From272US$ /night
Check-in
08Jun2025Select date
Check-out
09Jun2025Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

Cta Chetumal Puerto Juarez Km 266.3, Xpu-Ha, Mx, Xpu Ha, Mexico, 77750

Barcelo Maya Palace is a 5-star luxury hotel featuring 11 pools, a water park, and a variety of dining options including themed restaurants. This family-friendly resort offers exclusive all-inclusive services and access to multiple hotels within the Barceló Maya Grand Resort complex.

Rooms & Amenities

All accommodations at Barcelo Maya Palace are either Junior Suites or Suites, designed with luxury amenities. Each room includes air conditioning, a flat-screen TV, a mini-bar, and a private balcony or terrace.

Dining & Beverage Options

Dining options at Barcelo Maya Palace are extensive, featuring six restaurants that serve Brazilian, French, and Caribbean cuisines, among other international dishes. Guests can also enjoy unlimited drinks at 15 bars, including a 24-hour sports bar.

Leisure & Activities

The resort includes a water park and offers activities such as the renowned Dressel Divers Club for scuba diving, snorkeling, and water sports. Guests can also enjoy an 18-hole miniature golf course, a bowling alley, and nighttime entertainment.

Business & Services

Business facilities at Barcelo Maya Palace include 18 well-equipped meeting rooms with advanced audiovisual technology, suitable for various corporate events. Additionally, the resort hosts a gift shop for souvenirs and local gourmet foods.

View all

Choose your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Junior Suite Pool View
Junior Suite Pool View
Max:
2 persons
485 sq. feet 
Bed options:
3 Single beds
Shower
Coffee machine
room details
Check Prices
Suite Junior
Suite Junior
Max:
3 persons
485 sq. feet 
Bed options:
2 Double beds
Garden view
Shower
Coffee machine
room details
Check Prices
Junior Suite
Junior Suite
Max:
3 persons
485 sq. feet 
Bed options:
2 Double beds
Garden view
Shower
Coffee machine
room details
Check Prices
Show all roomsLess

Price and Room Availability

Check availability and prices for your dates now!


Getting around

Comprehensive guide to transport options for seamless travel

City Centre
Xpu Ha 1.7 mi
Airports
Aeropuerto de Playa del Carmen (PCM) 14.9 mi
Cancun (CUN) 49.5 mi

What our guests says about facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences
Fantastic Dining Experience
During my stay, I had the pleasure of dining at several restaurants, including the Brasserie and Rodizio. The food was consistently delicious, especially at Rodizio where Jacob and his crew provided excellent service. My family loved the diverse menu options and the ambiance made every meal enjoyable.
Jessica123. USA, 2024-03-15Read full review on
Spacious and Comfortable Rooms
My room was impressively spacious and clean, adorned with beautiful decor and comfortable furnishings. The daily housekeeping kept everything well-stocked, ensuring that our stay was as comfortable as possible. The balcony area provided a lovely view for morning coffee.
Vince987. Canada, 2024-04-12Read full review on
Amazing Leisure Facilities
The resort boasts immaculate grounds with stunning pools and a beautifully maintained beach. I particularly enjoyed the adult-only pool which provided a relaxing atmosphere. Lounging by the pool and beach was a highlight of my vacation, creating a perfect environment for unwinding.
Bryan_T. UK, 2024-05-29Read full review on
Great Activities for Kids
The children's amenities were impressive, especially the Barcy Kids Club where my kids had a blast! The staff there were truly wonderful, making my children feel cared for and entertained throughout our stay with fun activities and games.
Ed_LovesTravel. Australia, 2024-06-20Read full review on
What’s included

General

  • No smoking on site
  • Wi-Fi
  • Free parking
  • Safe deposit box
  • 24-hour reception
  • VIP check-in/ -out
  • No pets allowed
  • Rooms/ Facilities for disabled
  • 24-hour security
  • Luggage storage
  • Private beach
  • Lift
  • Currency exchange
  • ATM/Cash machine
  • Barber shop
  • Smoke detectors
  • Electric vehicle charging station
  • Fire extinguishers
  • Key card access
  • Key access

Sports & Fitness

  • Fitness centre
  • Wind surfing
  • Snorkelling
  • Tennis court
  • Bowling
  • Billiard tables
  • Darts
  • Table tennis
  • Mini golf
  • Yoga class
  • Aerobics

Guest Parking

  • Dryer

Services

  • Paid airport shuttle
  • Valet parking
  • Room service
  • Housekeeping
  • Car hire
  • Laundry
  • Tours/Ticket assistance
  • Shops/Commercial services
  • Welcome drink

Dining

  • Restaurant
  • Poolside snack bar
  • Snack bar
  • Dinner
  • Special diet menus

Business

  • Business centre
  • Meeting/ Banquet facilities

Children

  • Cots
  • Babysitting/Child services
  • Children's buffet
  • Board games
  • Children's pool
  • Children's play area
  • Kids club
  • Game room

Spa & Leisure

  • Outdoor swimming pool
  • Beach access
  • Sun loungers
  • Casino
  • Aqua park
  • Live entertainment
  • Garden area
  • Leisure/ TV room
  • Spa & wellness centre
  • Solarium
  • Sauna
  • Steam room
  • Facial
  • Treatment room
  • Beauty treatment
  • Massage
  • Shallow end

Room features

  • Air conditioning
  • Mini-bar
  • Dressing area
  • Terrace
  • Garden furniture
  • Ironing facilities

Bathroom

  • Free toiletries

Self-catering

  • Dryer

Media

  • Flat-screen TV
  • AM/FM alarm clock
Show more

Location

Cta Chetumal Puerto Juarez Km 266.3, Xpu-Ha, Mx, Xpu Ha, Mexico, 77750
Map view
Cta Chetumal Puerto Juarez Km 266.3, Xpu-Ha, Mx, Xpu Ha, Mexico, 77750
City landmarks
Lake
Cenote Azul
4200 ft
Cenote snorkeling
1.3 mi
Nature reserve
Kantun Chi
4200 ft
Quintana Roo
Cenote, Garden of Eden
3600 ft
Puerto Aventuras
Cenote Media Luna
2300 ft
Bahia Principe Residential Complex
TAO Wellness Center
1.1 mi
Federal Highway Chetumal _ Puerto Juarez Km. 266.3 At Barcelo Maya Beach
Dolphinaris Barcelo
1.3 mi
Hwy 307 Km 269
Cenote Cristalino
3600 ft
Carretera Tulum-Playa del Carmen
Jardin Del Eden Cenote
1.3 mi
Intersection of Punta Celis & Bahia Xcacel Streets
CEDAM Museum
1.4 mi
Carretera Cancun-Tulum Km 307 Av. Tajma Ha 3 Km Interior Frente Xibalba-Kiuik y Bel Air Riviera Maya
Eco-Park Santuario De Los Guerreros
3.9 mi
Blue Cenote
4500 ft
Museum
Underwater Museum C.e.d.a.m
5300 ft
Carr. Tulum - Cancun km 269.5 Puerto Aventuras
Puerto Aventuras Beach Marina and Golf Resort
1.0 mi
Carretera Federal 307
Chikin Ha
1.5 mi
Quintana Roo
Cenote Eden
1.2 mi
Cenote Ponderosa
1.2 mi
Beach
Xpu-Ha Beach
1.8 mi
Night club
Rauxa Show
1.6 mi
Quintana Roo
Cenote Chac-Mool
1.6 mi
Quintana Roo
Cenote Abierto
1.8 mi
Av. Cenote Minotauro
Xotik-Ha
1.8 mi
Cenote Minotauro
2.1 mi
Federal Highway Cancun _ Chetumal Km 272
Dolphinaris Riviera Maya Park
2.6 mi
Cenote TajMa Ha
2.5 mi
Marina
Marina Puerto Aventuras Office
3.9 mi
Zoo
Dolphin Discovery Riviera Maya
3.9 mi
Nearby
Ruin
Adoratorio
400 ft
Beach
Caleta Chac-hal-al
700 ft
Restaurants
Marenostrum
3300 ft
Calle 20 Esq 25 Playa Del Carmen Quintana Roo

Reviews and Ratings

Reviews from guests about their experience.
86%
loved their spa retreat and can’t wait to return.
Stunning ocean views
Exceptional staff service
Premium drink quality
Limited evening activities
8.6/10
Great
Rooms
8.6
Location
9.2
Service
9.2
Dining
7.8
Guest reviews
8.6/10
based on 5 reviews
8.1
8.1/10 based on 162 reviews
Anthony
United States, March  2025
9.0/10

I had an amazing time at the Barcelo Maya Palace! The resort is stunning with beautiful landscaping and a clean beach perfect for snorkeling. The rooms were spacious and comfortable, making my stay feel like a real getaway. However, while the dining options were mostly good, the quality varied at some a la carte restaurants. Overall, it's a fantastic place to unwind, especially if you love being by the ocean and enjoying various activities.

Rooms
9.0
The rooms were spacious, comfortable, and well-maintained, with a great view of the beach.
Service
9.0
The service was excellent with attentive staff who genuinely cared about making our experience enjoyable.
Location
10.0
The resort is ideally located right by the beach, offering breathtaking views and easy access to snorkeling sites.
Dining
8.0
Dining was enjoyable, with a variety of restaurants, though experiences could vary; some dishes were excellent while others missed the mark.
Facilities
9.0
The resort boasts fantastic amenities, including well-maintained pools and beautiful beach areas that are perfect for relaxation.
Robert
United States, February  2025
8.8/10

I had an amazing stay at the Palace. The beach was beautiful and well-maintained, and the pools were absolutely stunning. Our dining experiences were fantastic, especially at the a la carte restaurants. However, I did notice that the buffets had limited variety day after day, which was a bit disappointing. The pricing felt justified for the premium experience, particularly with the added amenities in our suite.

Rooms
9.0
The suites were very well-kept and spacious, with a great view from the balcony and comfortable beds.
Service
10.0
The service was exceptional, with staff going above and beyond to make sure we had everything we needed.
Location
9.0
The location was incredible, right by the beach and conveniently close to multiple pools.
Dining
7.0
We had some great dining experiences at the specialty restaurants, although the buffets lacked diversity.
Facilities
9.0
The facilities were luxurious, with beautiful pools and a well-maintained beachfront.
Martin
United States, January  2025
9.2/10

Barceló Maya Palace is simply breathtaking, offering stunning ocean views and a beautifully maintained resort. The rooms are spacious and come with lovely balconies, making it a dream to relax and take in the scenery. While the dining at the buffet is enjoyable, the premium experience didn't quite meet expectations, particularly with the drink quality. Overall, it's a fantastic place for those seeking a relaxing getaway, although it can get a bit lively and might not suit everyone.

Rooms
9.0
Our junior suite was large, clean, and quite comfortable, featuring a wonderful balcony.
Service
10.0
The staff went above and beyond, particularly Marcos and Raul, who made our dining experience unforgettable.
Location
10.0
The resort is nestled right by the ocean, providing gorgeous views and easy access to various activities.
Dining
8.0
The buffet and restaurants offered delicious meals and a great variety, especially for breakfast.
Facilities
9.0
The facilities were immaculate, with beautiful grounds that made every walk a pleasure.
Stunning ocean views
Premium drink quality
Nina
United States, November  2024
8.8/10

The Barcelo Maya Palace is an outstanding resort with beautiful facilities and a vibrant atmosphere perfect for families. The rooms were well-maintained and comfortable, with great views. However, navigating the large property can be a bit tiring, especially for couples looking for a quieter experience. While the dining options were generally good, the buffet could get crowded, particularly during peak hours.

Rooms
9.0
Our room was spacious, clean, and comfortable, featuring a king bed and two double beds for the kids. The air conditioning worked well, keeping us cool throughout our stay.
Service
10.0
The service was exceptional, with staff going above and beyond to ensure we had a great experience. Housekeeping was attentive and even surprised us with chocolate candies at night.
Location
8.0
The location was fantastic, right off the beach and conveniently close to all the facilities within the resort. However, the vastness of the property meant that getting around could be a workout.
Dining
8.0
Dining was enjoyable, with a variety of options at the buffets and a la carte restaurants. We particularly loved the service in the a la carte dining, especially at Caribe and Brasserie.
Facilities
9.0
The facilities, including the pools and kids' water park, were great, offering plenty of entertainment and relaxation options for the entire family.
Jack
United States, October  2024
7.6/10

We had a fantastic time at the Barcelo Maya Palace, with so much to do for our family. The beach was absolutely stunning, and we loved the snorkeling options, but the rooms had some issues like a broken lock on the balcony. Overall, the staff were great, but the check-in process could be improved, and the pool was a bit cold for our tastes. Still, it was a memorable vacation for us!

Rooms
7.0
The rooms were spacious and comfortable, but our balcony door lock was broken, which was unsettling.
Service
7.0
Service was mixed; while some staff were proactive, the check-in was slow and could use improvement.
Location
9.0
The hotel is conveniently located right next to the beach, which is a big plus for family activities.
Dining
8.0
Dining options were diverse with plenty of choices, though some restaurants served better food than others.
Facilities
7.0
The facilities were well-maintained, but the pools were colder than expected, which affected our enjoyment.
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Check-in
08Jun2025Select date
Check-out
09Jun2025Select date
Rooms and Guests2 Guests, 1 Room
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