What are the check-in and check-out times at Barcelo Maya Palace?
Check-in is from 15:00 and check-out is by 12:00.
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Barcelo Maya Palace, Xpu Ha
367US$
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Key details
About the Hotel
Carretera Chetumal Puerto Juarez,Km. 266,3,
Xpu Ha,
Mexico,
77750,
Quintana Roo
- Close to the beach
Perfect
8.0
8.8
4.4
4.8
Loved by guests
"Staying at maya palace allowed us access to 4 resorts which was good."
"Snorkeling from the resort beach was awesome."
"Barcelo Palace is located in a huge bay that is home to sea turtles, sting rays, baracuda, lobsters, and all kinds of fish."
Barcelo Maya Palace is a 5-star hotel featuring exclusive services along a stunning stretch of
Rooms & Amenities
All accommodations at Barcelo Maya Palace are either
Dining & Leisure
Dining options include
Leisure & Activities
Recreational facilities feature 3 pools, including an adults-only pool and a kid-friendly water park. Guests can also partake in activities through the renowned Dressel Divers Club, which offers scuba diving, snorkeling, and other water sports.
Services & Accessibility
The hotel provides business-friendly services with
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Choose your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Junior Suite Pool View
2 persons
45 m²
3 Single beds
Pool view
Shower
Coffee machine
room details
Suite Junior
2 persons
45 m²
2 Double beds
Shower
Coffee machine
room details
Junior Suite
2 persons
45 m²
2 Double beds
Shower
Coffee machine
room details
Junior Suite Pool View Premium Level
2 persons
45 m²
2 Double beds
Pool view
Shower
Coffee machine
room details
Show all roomsLess
Price and Room Availability
Check availability and prices for your dates now!
Facilities
The hotel offers amenities for your comfortable stay and unforgettable experiences
General
- No smoking on site
- Free Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- VIP check-in/ -out
- No pets allowed
- Rooms/ Facilities for disabled
- 24-hour security
- Luggage storage
- Private beach
- Lift
- Currency exchange
- ATM/Cash machine
- Barber shop
- Smoke detectors
- Electric vehicle charging station
- Fire extinguishers
- Key card access
- Key access
Sports & Fitness
- Fitness centre
- Wind surfing
- Snorkelling
- Tennis court
- Bowling
- Billiard tables
- Darts
- Table tennis
- Mini golf
- Yoga class
- Aerobics
Guest Parking
- Dryer
Services
- Paid airport shuttle
- Valet parking
- Room service
- Housekeeping
- Car hire
- Laundry
- Tours/Ticket assistance
- Shops/Commercial services
- Welcome drink
Dining
- Restaurant
- Poolside snack bar
- Snack bar
- Dinner
- Special diet menus
Business
- Business centre
- Meeting/ Banquet facilities
Children
- Cots
- Babysitting/Child services
- Children's buffet
- Board games
- Children's pool
- Children's play area
- Kids club
- Game room
Spa & Leisure
- Outdoor swimming pool
- Beach access
- Sun loungers
- Casino
- Aqua park
- Live entertainment
- Garden area
- Leisure/ TV room
- Spa & wellness centre
- Solarium
- Sauna
- Steam room
- Facial
- Treatment room
- Beauty treatment
- Massage
- Shallow end
Room features
- Air conditioning
- Mini-bar
- Dressing area
- Terrace
- Garden furniture
- Ironing facilities
Bathroom
- Free toiletries
Self-catering
- Dryer
Media
- Flat-screen TV
- AM/FM alarm clock
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Dining Onsite
Barceló Maya Palace offers an exquisite dining experience with a delightful array of culinary options, ranging from Brazilian flair to the elegance of French cuisine. Each restaurant showcases its unique style, inviting guests to indulge in diverse flavors and settings that cater to every palate.
Rodizio
Brazilian
Ambiance
Welcoming, vibrant atmosphere reminiscent of classic Brazilian steakhouses.
Key Offerings
Experience the allure of traditional Brazilian barbecue, featuring skewers of perfectly grilled meats served at your table.
Reservation
No
Hours vary.
Caribe
Seafood
Ambiance
Relaxed and sun-kissed setting, perfect for enjoying ocean views.
Key Offerings
Delight in freshly caught seafood, prepared expertly to highlight the rich flavors of the ocean.
Reservation
No
Hours vary.
Brasserie
French
Ambiance
Chic and elegant dining space that evokes the charm of a Parisian brasserie.
Key Offerings
Savor classic French dishes, from artisan pastries to refined entrees, all crafted with a creative flair.
Reservation
No
Hours vary.
La Hacienda
International with Vegetarian options
Ambiance
Casual and friendly, reflecting the warmth of a traditional dining hall.
Key Offerings
Enjoy a diverse menu featuring international dishes and hearty vegetarian selections, perfect for families or gatherings.
Reservation
No
Open daily from 07:00 - 10:30, 12:30 - 15:00, 18:30 - 22:00.
Coral Grill
Grill/BBQ
Ambiance
Outdoor casual dining with a relaxed beach atmosphere, suitable for laid-back meals.
Key Offerings
Indulge in grilled specialties with a selection that includes fresh meats and vibrant sides during brunch, lunch, and dinner.
Reservation
No
Open daily from 10:00 - 18:30.
Mirador
International
Ambiance
Light and airy setting with inviting views, encouraging a convivial dining experience.
Key Offerings
Features an extensive menu with breakfast, lunch, and dinner options, catering to all tastes and preferences.
Reservation
No
Open daily for breakfast, lunch, and dinner; hours vary.
Location
Carretera Chetumal Puerto Juarez,Km. 266,3,
Xpu Ha,
Mexico,
77750,
Quintana Roo
Map view
Carretera Chetumal Puerto Juarez,Km. 266,3,
Xpu Ha,
Mexico,
77750,
Quintana Roo
City landmarks
Lake
Cenote Azul
1.3
km
Landmark
Cenote snorkeling
2.1
km
Nature reserve
Kantun Chi
1.3
km
Landmark
Cenote, Garden of Eden
1.1
km
Landmark
Cenote Media Luna
690 m
Landmark
TAO Wellness Center
1.7
km
Landmark
Dolphinaris Barcelo
2.1
km
Landmark
Cenote Cristalino
1.1
km
Landmark
Jardin Del Eden Cenote
2.0
km
Landmark
CEDAM Museum
2.2
km
Landmark
Eco-Park Santuario De Los Guerreros
6.4
km
Landmark
Blue Cenote
1.4
km
Museum
Underwater Museum C.e.d.a.m
1.6
km
Landmark
Puerto Aventuras Beach Marina and Golf Resort
1.6
km
Landmark
Chikin Ha
2.4
km
Landmark
Cenote Eden
2.0
km
Landmark
Cenote Ponderosa
2.0
km
Beach
Xpu-Ha Beach
2.9
km
Night club
Rauxa Show
2.5
km
Landmark
Cenote Chac-Mool
2.6
km
Landmark
Cenote Abierto
2.9
km
Landmark
Xotik-Ha
2.9
km
Landmark
Cenote Minotauro
3.4
km
Landmark
Dolphinaris Riviera Maya Park
4.2
km
Landmark
Cenote TajMa Ha
4.0
km
Marina
Marina Puerto Aventuras Office
6.4
km
Zoo
Dolphin Discovery Riviera Maya
6.4
km
Nearby
Ruin
Adoratorio
110 m
Beach
Caleta Chac-hal-al
200 m
Restaurants
Marenostrum
990 m
Calle 20 Esq 25 Playa Del Carmen Quintana Roo
Explore Xpu Ha
Explore Local Delights
Adoratorio
2 minutes walking
A small archaeological site featuring ancient stone structures. A quick visit perfect for history buffs.
Cenote Cristalino
15 minutes walking
Popular cenote famed for its clear waters, excellent for swimming. Perfect for a refreshing dip after a warm day.
Dolphinaris Riviera Maya Park
4-minute drive
Interactive marine park offering dolphin encounters and educational experiences. Fun for all ages and especially memorable.
Marenostrum
12 minutes walking
Cozy restaurant with Mediterranean cuisine, known for fresh seafood dishes. Reservations recommended for popular dining times.
Rauxa Show
30 minutes walking
An immersive dinner show with live performances and breathtaking acrobatics, perfect for couples or groups looking for a unique night.
Getting around
Reviews and Ratings
Reviews from guests about their experience.
Anthony
United States,
March
2025
9.0/10
I had an amazing time at the Barcelo Maya Palace! The resort is stunning with beautiful landscaping and a clean beach perfect for snorkeling. The rooms were spacious and comfortable, making my stay feel like a real getaway. However, while the dining options were mostly good, the quality varied at some a la carte restaurants. Overall, it's a fantastic place to unwind, especially if you love being by the ocean and enjoying various activities.
Rooms
9.0
The rooms were spacious, comfortable, and well-maintained, with a great view of the beach.
Service
9.0
The service was excellent with attentive staff who genuinely cared about making our experience enjoyable.
Location
10.0
The resort is ideally located right by the beach, offering breathtaking views and easy access to snorkeling sites.
Dining
8.0
Dining was enjoyable, with a variety of restaurants, though experiences could vary; some dishes were excellent while others missed the mark.
Facilities
9.0
The resort boasts fantastic amenities, including well-maintained pools and beautiful beach areas that are perfect for relaxation.
Robert
United States,
February
2025
8.8/10
I had an amazing stay at the Palace. The beach was beautiful and well-maintained, and the pools were absolutely stunning. Our dining experiences were fantastic, especially at the a la carte restaurants. However, I did notice that the buffets had limited variety day after day, which was a bit disappointing. The pricing felt justified for the premium experience, particularly with the added amenities in our suite.
Rooms
9.0
The suites were very well-kept and spacious, with a great view from the balcony and comfortable beds.
Service
10.0
The service was exceptional, with staff going above and beyond to make sure we had everything we needed.
Location
9.0
The location was incredible, right by the beach and conveniently close to multiple pools.
Dining
7.0
We had some great dining experiences at the specialty restaurants, although the buffets lacked diversity.
Facilities
9.0
The facilities were luxurious, with beautiful pools and a well-maintained beachfront.
Martin
United States,
January
2025
9.2/10
Barcelo Maya Palace is simply breathtaking, offering stunning ocean views and a beautifully maintained resort. The rooms are spacious and come with lovely balconies, making it a dream to relax and take in the scenery. While the dining at the buffet is enjoyable, the premium experience didn't quite meet expectations, particularly with the drink quality. Overall, it's a fantastic place for those seeking a relaxing getaway, although it can get a bit lively and might not suit everyone.
Rooms
9.0
Our junior suite was large, clean, and quite comfortable, featuring a wonderful balcony.
Service
10.0
The staff went above and beyond, particularly Marcos and Raul, who made our dining experience unforgettable.
Location
10.0
The resort is nestled right by the ocean, providing gorgeous views and easy access to various activities.
Dining
8.0
The buffet and restaurants offered delicious meals and a great variety, especially for breakfast.
Facilities
9.0
The facilities were immaculate, with beautiful grounds that made every walk a pleasure.
Stunning ocean views
Premium drink quality
Nina
United States,
November
2024
8.8/10
The Barcelo Maya Palace is an outstanding resort with beautiful facilities and a vibrant atmosphere perfect for families. The rooms were well-maintained and comfortable, with great views. However, navigating the large property can be a bit tiring, especially for couples looking for a quieter experience. While the dining options were generally good, the buffet could get crowded, particularly during peak hours.
Rooms
9.0
Our room was spacious, clean, and comfortable, featuring a king bed and two double beds for the kids. The air conditioning worked well, keeping us cool throughout our stay.
Service
10.0
The service was exceptional, with staff going above and beyond to ensure we had a great experience. Housekeeping was attentive and even surprised us with chocolate candies at night.
Location
8.0
The location was fantastic, right off the beach and conveniently close to all the facilities within the resort. However, the vastness of the property meant that getting around could be a workout.
Dining
8.0
Dining was enjoyable, with a variety of options at the buffets and a la carte restaurants. We particularly loved the service in the a la carte dining, especially at Caribe and Brasserie.
Facilities
9.0
The facilities, including the pools and kids' water park, were great, offering plenty of entertainment and relaxation options for the entire family.
Jack
United States,
October
2024
7.6/10
We had a fantastic time at the Barcelo Maya Palace, with so much to do for our family. The beach was absolutely stunning, and we loved the snorkeling options, but the rooms had some issues like a broken lock on the balcony. Overall, the staff were great, but the check-in process could be improved, and the pool was a bit cold for our tastes. Still, it was a memorable vacation for us!
Rooms
7.0
The rooms were spacious and comfortable, but our balcony door lock was broken, which was unsettling.
Service
7.0
Service was mixed; while some staff were proactive, the check-in was slow and could use improvement.
Location
9.0
The hotel is conveniently located right next to the beach, which is a big plus for family activities.
Dining
8.0
Dining options were diverse with plenty of choices, though some restaurants served better food than others.
Facilities
7.0
The facilities were well-maintained, but the pools were colder than expected, which affected our enjoyment.
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Private parking is possible on site for free.
Internet
is available in for free.
Breakfast
At the hotel Barcelo Maya Palace guests are invited to a full breakfast served for free.
Children & extra beds
There are no extra beds provided in a room.
There are no cots provided in a room.
Pets
Pets are not allowed.
Year renovated:
2009
Number of rooms:
3604
FAQs
About Barcelo Maya Palace
How far is Barcelo Maya Palace from Cancun International Airport?
The hotel is located 79 km from Cancun International Airport.
Is there parking available at Barcelo Maya Palace?
Private parking is available on-site free of charge without the need for a reservation.
What dining options are available at Barcelo Maya Palace?
The hotel features 7 different restaurants specializing in Brazilian, French, and Caribbean cuisines, as well as other international dishes.
Is there a beach at Barcelo Maya Palace?
The hotel has direct access to a private beach that is approximately 15 minutes' walk from the resort.
What recreational facilities does Barcelo Maya Palace offer?
The hotel has 11 pools, including a wave pool and a water park, as well as sports activities like tennis, snorkeling, and a mini-golf course.
Are there wellness services available at Barcelo Maya Palace?
The property features a full-service spa offering a variety of treatments, fitness classes, and wellness services.
What room amenities can guests expect at Barcelo Maya Palace?
All rooms are equipped with a balcony, flat-screen TV, mini fridge, and walk-in shower among other amenities.
What language do the staff at Barcelo Maya Palace speak?
The staff primarily speaks Spanish and English.
Does Barcelo Maya Palace offer an airport shuttle service?
Paid airport shuttle services are available for guests upon request.
What entertainment options are provided by Barcelo Maya Palace?
Guests can enjoy live music performances and themed dinner nights throughout their stay.
What is the distance from Barcelo Maya Palace to the Tulum archaeological site?
The hotel is located 35 km from the Tulum archaeological site.
Is there a kids' club at Barcelo Maya Palace?
The hotel features a dedicated kids' club providing activities and entertainment for younger guests.
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