Barcelo Maya Palace | Xpu Ha ★ Book Spa Rooms, Wellness Deals & Guest Reviews

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About the Hotel

Carretera Chetumal Puerto Juarez,Km. 266,3, Xpu Ha, Mexico, 77750

“Nestled just off the beach and surrounded by swaying palm trees, this hotel offers a perfect tropical escape.”view full review

Barcelo Maya Palace is a 5-star hotel featuring exclusive services along a stunning stretch of Caribbean beach. The resort provides guests with access to a comprehensive selection of amenities, including multiple pools, dining options, and a variety of recreational activities. Rated 7.8/10 on Booking.com, it offers both luxury and convenience.

Rooms & Amenities

All accommodations at Barcelo Maya Palace are either Junior Suites or Suites, designed with luxury in mind. Each room includes a flat-screen TV, air conditioning, a mini-bar, and complimentary Wi-Fi, ensuring a premium experience for guests.

Dining & Leisure

Dining options include 16 restaurants, offering global cuisines ranging from Brazilian to French. Bars throughout the property provide a selection of unlimited domestic and international drinks, enhancing the all-inclusive experience.

Leisure & Activities

Recreational facilities feature 3 pools, including an adults-only pool and a kid-friendly water park. Guests can also partake in activities through the renowned Dressel Divers Club, which offers scuba diving, snorkeling, and other water sports.

Services & Accessibility

The hotel provides business-friendly services with 18 meeting rooms equipped with audiovisual technology. Convenient transportation options include bus access from nearby stops, ensuring ease of travel for all guests.

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Choose your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Junior Suite Pool View

2 persons

45 m²

3 Single beds

Shower

Coffee machine

room details

Suite Junior

2 persons

45 m²

2 Double beds

Shower

Coffee machine

room details

Junior Suite

2 persons

45 m²

2 Double beds

Shower

Coffee machine

room details

Junior Suite Pool View Premium Level

2 persons

45 m²

2 Double beds

Shower

Coffee machine

room details

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Price and Room Availability

Check availability and prices for your dates now!

Getting around

Comprehensive guide to transport options for seamless travel

City Centre

Xpu Ha 2.8 km

Airports

Aeropuerto de Playa del Carmen (PCM) 24.0 km

Cancun (CUN) 79.7 km

What our guests says about facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Fantastic Dining Experience

During my stay, I had the pleasure of dining at several restaurants, including the Brasserie and Rodizio. The food was consistently delicious, especially at Rodizio where Jacob and his crew provided excellent service. My family loved the diverse menu options and the ambiance made every meal enjoyable.

Jessica123. USA, Read full review on

Spacious and Comfortable Rooms

My room was impressively spacious and clean, adorned with beautiful decor and comfortable furnishings. The daily housekeeping kept everything well-stocked, ensuring that our stay was as comfortable as possible. The balcony area provided a lovely view for morning coffee.

Vince987. Canada, Read full review on

Amazing Leisure Facilities

The resort boasts immaculate grounds with stunning pools and a beautifully maintained beach. I particularly enjoyed the adult-only pool which provided a relaxing atmosphere. Lounging by the pool and beach was a highlight of my vacation, creating a perfect environment for unwinding.

Bryan_T. UK, Read full review on

Great Activities for Kids

The children's amenities were impressive, especially the Barcy Kids Club where my kids had a blast! The staff there were truly wonderful, making my children feel cared for and entertained throughout our stay with fun activities and games.

Ed_LovesTravel. Australia, Read full review on

What’s included

General

No smoking on site
Free Wi-Fi
Parking
Safe deposit box
24-hour reception
VIP check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
24-hour security
Luggage storage
Private beach
Lift
Currency exchange
ATM/Cash machine
Barber shop
Smoke detectors
Electric vehicle charging station
Fire extinguishers
Key card access
Key access

Sports & Fitness

Fitness centre
Wind surfing
Snorkelling
Tennis court
Bowling
Billiard tables
Darts
Table tennis
Mini golf
Yoga class
Aerobics

Guest Parking

Dryer

Services

Paid airport shuttle
Valet parking
Room service
Housekeeping
Car hire
Laundry
Tours/Ticket assistance
Shops/Commercial services
Welcome drink

Dining

Restaurant
Poolside snack bar
Snack bar
Dinner
Special diet menus

Business

Business centre
Meeting/ Banquet facilities

Children

Cots
Babysitting/Child services
Children's buffet
Board games
Children's pool
Children's play area
Kids club
Game room

Spa & Leisure

Outdoor swimming pool
Beach access
Sun loungers
Casino
Aqua park
Live entertainment
Garden area
Leisure/ TV room
Spa & wellness centre
Solarium
Sauna
Steam room
Facial
Treatment room
Beauty treatment
Massage
Shallow end

Room features

Air conditioning
Mini-bar
Dressing area
Terrace
Garden furniture
Ironing facilities

Bathroom

Free toiletries

Self-catering

Dryer

Media

Flat-screen TV
AM/FM alarm clock

Location

Carretera Chetumal Puerto Juarez,Km. 266,3, Xpu Ha, Mexico, 77750

Map view

Carretera Chetumal Puerto Juarez,Km. 266,3, Xpu Ha, Mexico, 77750

City landmarks

Lake

Cenote Azul

1.3 km

Landmark

Cenote snorkeling

2.1 km

Nature reserve

Kantun Chi

1.3 km

Landmark

Cenote, Garden of Eden

1.1 km

Landmark

Cenote Media Luna

690 m

Landmark

TAO Wellness Center

1.7 km

Landmark

Dolphinaris Barcelo

2.1 km

Landmark

Cenote Cristalino

1.1 km

Landmark

Jardin Del Eden Cenote

2.0 km

Landmark

CEDAM Museum

2.2 km

Landmark

Eco-Park Santuario De Los Guerreros

6.4 km

Landmark

Blue Cenote

1.4 km

Museum

Underwater Museum C.e.d.a.m

1.6 km

Landmark

Puerto Aventuras Beach Marina and Golf Resort

1.6 km

Landmark

Chikin Ha

2.4 km

Landmark

Cenote Eden

2.0 km

Landmark

Cenote Ponderosa

2.0 km

Beach

Xpu-Ha Beach

2.9 km

Night club

Rauxa Show

2.5 km

Landmark

Cenote Chac-Mool

2.6 km

Landmark

Cenote Abierto

2.9 km

Landmark

Xotik-Ha

2.9 km

Landmark

Cenote Minotauro

3.4 km

Landmark

Dolphinaris Riviera Maya Park

4.2 km

Landmark

Cenote TajMa Ha

4.0 km

Marina

Marina Puerto Aventuras Office

6.4 km

Zoo

Dolphin Discovery Riviera Maya

6.4 km

Nearby

Ruin

Adoratorio

110 m

Beach

Caleta Chac-hal-al

200 m

Restaurants

Marenostrum

990 m

Calle 20 Esq 25 Playa Del Carmen Quintana Roo

Reviews and Ratings

Reviews from guests about their experience.

Anthony

United States, March 2025

9.0/10

I had an amazing time at the Barcelo Maya Palace! The resort is stunning with beautiful landscaping and a clean beach perfect for snorkeling. The rooms were spacious and comfortable, making my stay feel like a real getaway. However, while the dining options were mostly good, the quality varied at some a la carte restaurants. Overall, it's a fantastic place to unwind, especially if you love being by the ocean and enjoying various activities.

Rooms

9.0

The rooms were spacious, comfortable, and well-maintained, with a great view of the beach.

Service

9.0

The service was excellent with attentive staff who genuinely cared about making our experience enjoyable.

Location

10.0

The resort is ideally located right by the beach, offering breathtaking views and easy access to snorkeling sites.

Dining

8.0

Dining was enjoyable, with a variety of restaurants, though experiences could vary; some dishes were excellent while others missed the mark.

Facilities

9.0

The resort boasts fantastic amenities, including well-maintained pools and beautiful beach areas that are perfect for relaxation.

Robert

United States, February 2025

8.8/10

I had an amazing stay at the Palace. The beach was beautiful and well-maintained, and the pools were absolutely stunning. Our dining experiences were fantastic, especially at the a la carte restaurants. However, I did notice that the buffets had limited variety day after day, which was a bit disappointing. The pricing felt justified for the premium experience, particularly with the added amenities in our suite.

Rooms

9.0

The suites were very well-kept and spacious, with a great view from the balcony and comfortable beds.

Service

10.0

The service was exceptional, with staff going above and beyond to make sure we had everything we needed.

Location

9.0

The location was incredible, right by the beach and conveniently close to multiple pools.

Dining

7.0

We had some great dining experiences at the specialty restaurants, although the buffets lacked diversity.

Facilities

9.0

The facilities were luxurious, with beautiful pools and a well-maintained beachfront.

Martin

United States, January 2025

9.2/10

Barcelo Maya Palace is simply breathtaking, offering stunning ocean views and a beautifully maintained resort. The rooms are spacious and come with lovely balconies, making it a dream to relax and take in the scenery. While the dining at the buffet is enjoyable, the premium experience didn't quite meet expectations, particularly with the drink quality. Overall, it's a fantastic place for those seeking a relaxing getaway, although it can get a bit lively and might not suit everyone.

Rooms

9.0

Our junior suite was large, clean, and quite comfortable, featuring a wonderful balcony.

Service

10.0

The staff went above and beyond, particularly Marcos and Raul, who made our dining experience unforgettable.

Location

10.0

The resort is nestled right by the ocean, providing gorgeous views and easy access to various activities.

Dining

8.0

The buffet and restaurants offered delicious meals and a great variety, especially for breakfast.

Facilities

9.0

The facilities were immaculate, with beautiful grounds that made every walk a pleasure.

Stunning ocean views

Premium drink quality

Nina

United States, November 2024

8.8/10

The Barcelo Maya Palace is an outstanding resort with beautiful facilities and a vibrant atmosphere perfect for families. The rooms were well-maintained and comfortable, with great views. However, navigating the large property can be a bit tiring, especially for couples looking for a quieter experience. While the dining options were generally good, the buffet could get crowded, particularly during peak hours.

Rooms

9.0

Our room was spacious, clean, and comfortable, featuring a king bed and two double beds for the kids. The air conditioning worked well, keeping us cool throughout our stay.

Service

10.0

The service was exceptional, with staff going above and beyond to ensure we had a great experience. Housekeeping was attentive and even surprised us with chocolate candies at night.

Location

8.0

The location was fantastic, right off the beach and conveniently close to all the facilities within the resort. However, the vastness of the property meant that getting around could be a workout.

Dining

8.0

Dining was enjoyable, with a variety of options at the buffets and a la carte restaurants. We particularly loved the service in the a la carte dining, especially at Caribe and Brasserie.

Facilities

9.0

The facilities, including the pools and kids' water park, were great, offering plenty of entertainment and relaxation options for the entire family.

Jack

United States, October 2024

7.6/10

We had a fantastic time at the Barcelo Maya Palace, with so much to do for our family. The beach was absolutely stunning, and we loved the snorkeling options, but the rooms had some issues like a broken lock on the balcony. Overall, the staff were great, but the check-in process could be improved, and the pool was a bit cold for our tastes. Still, it was a memorable vacation for us!

Rooms

7.0

The rooms were spacious and comfortable, but our balcony door lock was broken, which was unsettling.

Service

7.0

Service was mixed; while some staff were proactive, the check-in was slow and could use improvement.

Location

9.0

The hotel is conveniently located right next to the beach, which is a big plus for family activities.

Dining

8.0

Dining options were diverse with plenty of choices, though some restaurants served better food than others.